Terms of Service

Last updated: August 2026

These terms are issued by Darling Bloom Collective Pty Ltd (ABN 92 699 772 695) ("Darling Bloom", "we", "us"), a Melbourne-based brand and marketing collective. They cover use of this website and, where you engage us, the supply of our services. Your proposal or engagement letter sits alongside these terms; if the two conflict, the proposal wins.

Part A: Using this website

Website content. All content on this website, including text, images, branding and design, is owned by or licensed to Darling Bloom. You may view and share it for personal, non-commercial purposes. You may not reproduce it for commercial purposes without our prior written consent.

General information only. Content on this website is general in nature and does not constitute professional advice for your specific circumstances. We take care to keep it accurate and current but do not warrant that it is complete or error free.

Privacy. Our collection and handling of personal information is covered by our Privacy Policy.

Part B: Engaging our services

Our services. We provide strategic marketing, brand development, campaign management and creative services. The scope, deliverables, timing and fees for any engagement are set out in your proposal or engagement letter.

Fees and payment. All fees are quoted in Australian dollars and exclude GST unless stated otherwise. Invoices are payable within the timeframe shown on the invoice. If an invoice remains unpaid after the due date, we may charge interest at the penalty interest rate set under the Penalty Interest Rates Act 1983 (Vic) and may pause work until payment is received, after giving you notice.

Client responsibilities. You agree to provide the information, approvals and access we reasonably need to deliver the work, and to ensure any materials you supply do not infringe third-party rights. Delays in providing these may affect timelines and costs, which we will flag with you before they are incurred.

Changes and cancellation. Either party may end an engagement with 14 days' written notice. If you cancel, you pay for work completed and costs committed up to the end of the notice period, and we refund any fees paid for work not yet performed. If we need to materially change, postpone or cancel a project due to circumstances beyond our reasonable control, we will tell you promptly, work with you on a revised plan, and refund fees for work not performed if the project cannot proceed. Either party may terminate immediately if the other materially breaches these terms and does not remedy the breach within 14 days of written notice.

Intellectual property in deliverables. On full payment, ownership of the final deliverables created for you under an engagement transfers to you. We retain ownership of our pre-existing materials, methods, templates and tools, and grant you a licence to use them as part of the deliverables. Third-party and licensor-owned materials, including licensed character brands and stock assets, remain the property of their owners and are subject to their terms. Unless you ask us not to, we may reference the engagement and display non-confidential deliverables in our portfolio and credentials.

Confidentiality. Each party keeps the other's confidential information confidential and uses it only for the engagement. This survives the end of the engagement.

Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded.

Liability. To the maximum extent permitted by law, and other than for liability that cannot be excluded, our total liability in connection with the services is limited, at our option, to resupplying the relevant services or paying the cost of having them resupplied. Neither party is liable to the other for indirect or consequential loss, including loss of profit or opportunity, except where that liability cannot be excluded by law.

Disputes. If a dispute arises, the parties will first try to resolve it through good-faith discussion between senior representatives within 21 days before starting court proceedings. Nothing prevents either party seeking urgent injunctive relief.

Governing law. These terms are governed by the laws of Victoria, Australia, and the parties submit to the jurisdiction of the courts of Victoria.

Changes to these terms. We may update these terms from time to time. The current version will always be available on this page, with the revision date shown above. Engagements already underway continue on the terms in place when they were signed.

Contact
Darling Bloom Collective Pty Ltd
ABN 92 699 772 695
Email: hello@darlingbloom.com.au
Phone: +61 421 575 871
Melbourne, Australia